Like AI and Machine Learning, Robotic Process Automation, or RPA, is another technology that is automating jobs. RPA is the use of software to automate business processes such as interpreting applications, processing transactions, dealing with data, and even replying to emails. RPA automates repetitive tasks that people used to do.
Although Forrester Research
estimates RPA automation will threaten the livelihood of 230 million or
more knowledge workers or approximately 9 percent of the global workforce,
RPA is also creating new jobs while altering existing jobs. McKinsey finds
that less than 5 percent of occupations can be totally automated, but about
60 percent can be partially automated.
For you as an IT professional
looking to the future and trying to understand latest technology trends, RPA
offers plenty of career opportunities, including developer, project
manager, business analyst, solution architect and consultant. And these
jobs pay well. An RPA developer can earn over Rs.24 lakhs per year - making it
the next technology trend you must keep a watch on!
· RPA Developer
· RPA Analyst
· RPA Architect
Prior to robotic process automation, it would take a few hours to complete the onboarding formalities. Post RPA, however, the entire process could be done in a matter of a few minutes. This results in the following:
· Automation can improve processes by to 100 percent
· Processing becomes 10 times faster
· Accuracy increases to 100 percent
Global IT firms use RPA to automate their onboarding processes with the help of vendors like UiPath.
RPA Benefits
- Reduces cost - One of the important advantages of RPA is the quick reduction in the cost. By automating tasks, an organization can save up to 30 percent of their total costs because software robots also cost less than a full-time employee.
- Reduces operational risks - Some companies prefer to outsource busy work to third party organizations, and this comes with the risk of human errors and inefficiency. RPA offers a better solution because the work stays in-house, there is less operational risk.
- Quality and accuracy - Processes with a high risk of human error can be automated using RPA systems. These bots are reliable, consistent, and can work tirelessly.
- Scalability - With the help of RPA, companies can adjust based on other crucial factors and can easily scale up or down operations as needed.
- Reduced workload - Automating tasks like report-making can significantly reduce the workload on employees, allowing them to focus on other critical tasks.
- Improved customer satisfaction - Since accuracy is maintained and operational risk is minimal, customers are provided with quality content.
- Improved business results - Since employees are focusing on activities that add more value to the company, robotic process automation improves results that can be automated.
RPA services increased significantly from 2016 to 2021. According to Mckinsey Research, “Knowledge in work automation could have an economic impact of $5-7 trillion by the year 2025. It will touch more than 230 million knowledge workers which constitute 9% of the global workforce.” Any company which is labor-intensive where people are performing high-volume, high transaction functions will boost their capabilities and save time and money with RPA.
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